eKourier July 2016

FEATURES It’s Your Night!

Customer Feedback

“Everything from my first contact with Kennards Abbotsford through to moving out was seamless. The customer service was amazing!” “This is the second time I have used your facility at Marrickville and both times I have been impressed. Enough can’t be said of both Adrian and Adam (and the other guy I see occasionally, sorry forgot the name). The customer service is fantastic, always a smiling face, friendly and very helpful, they are a credit to the company. Thanks again for all your help.” “The service we received from your staff at Rozelle was always excellent and friendly. Nothing was a problem.” “Elle and staff always friendly, smiling and helpful. In one instance given lift to public transport when dropped bike into storage. Very much appreciated and beyond expectations at Warriewood.” “Everyone I dealt with at Kennards Waterloo was extremely friendly and helpful. The service was convenient and reasonably good value.” “Customer service at Waterloo was beyond excellent. Phil, Kemal, Ray and Alex (along with some others who were newer and I didn’t get to learn their names) all went above and beyond, and were also just friendly and lovely.” “The way Andrew showed me the storage at Wentworthville and explained the measurement really helped me a lot to have a good idea about what kind of storage would be perfect for my stuff. Thanks for the great customer service especially Andrew and Scott.” “Excellent front desk communication at Wollongong, set up and invoicing. Money back on boxes is a great idea.” “Prompt courteous attention, easy and quick to open account, good access arrangements, storage is safe, secure, protected and clean at Panorama.”

Best you clear your calendar for this one! Saturday the 13th August hosts Kennards 43rd Annual Achievement Dinner – literally short for “the night of nights”. Those who have been will know exactly what I mean when I say the vibe is amazing. It’s just like the Grammies but with a little less red carpet. The clapping, whistling and camaraderie of watching peers achieve Gold, Silver and Bronze SCOTYS, Service Awards and Adding Value Awards is truly something amazing.

Meet your Team, chat, catch up and get involved, (guess what you have a lot in common) it’s a chance to share stories. We’ve all got a storage experience to tell.… I’ll let you finish that one on the night. This year we’re aiming for the biggest turn out we’ve ever seen but we can’t do that without you. Good food and good company and a chance to hang up the uniform and enjoy an evening that says ‘thank you for being a part of Kennards Self Storage’.

This is your night to enjoy!

Fiona Harding Business Development Manager

It’s what we are here for to support one another in something great!

8 Kennards Kourier July 2016