KSS October eKourier 2023

WHO’S WHO

10 QUESTIONS... With Matthew Harder - Centre Manager Cranbourne VIC

"Kennards Storage at Wentworth- ville have turned my storage nightmare into a completely stress free experience. The staff are very helpful and professional. They helped me find the right storage solution for me and I know should my storage needs change, I can upsize, downsize or even end my storage agreement with absolutely no hassles or be left paying for something I don't need. No question was too hard for them to answer and they make you feel like part of the family. There was even the free use of the large covered trailer upon move in for one day! It came with all the moving blankets, straps and even a trolley to move the bulky difficult things. That made a huge difference and saved me a lot of money. Everything has been made easy from start to finish. The on-site shop has all the packing and storage things you will need and more. If anyone is needing a storage solution in the Wentworth- ville area, I highly recommend and strongly suggest they go and check out Kennards Storage Wentworthville." "These guys at Newcastle are AMAZING. They were so friendly and very helpful, kind and nothing was too much trouble, good to see people like this still exist." "Great experience! Ange was amazing and helped through a tough period, she went above and beyond. Highly recommend Kennards Onekawa." "I’ve had “stuff” at Port Melbourne for nearly 16 years, downsized lockers several times. Never had any problems, staff are very helpful. Highly recommend."

L to R: Matthew in Tasmania meeting some wildlife, and receiving a gift on his wedding day in Warburton, Victoria

What year did you start at KSS and what centre where you managing? I started with KSS Back in 2018 and was working initially as a TSM, which was a great opportunity for me at that time and a great learning experience. You recently celebrated 5 year of service with KSS, within that time what would you say KSS does the best? KSS provides a unique opportunity to learn and develop yourself. What did you do before joining KSS? I ran an independent supermarket in a very economically challenging environ - ment. At it’s peak I oversaw a team of approximately 25 people. What significant changes have you seen over the last 5 years within KSS? When I started my Hub Training at Hawthorn they had just started using digital agreements, when I went to other centres they were still using paper agreements. So the biggest change has been the move away from paper agreements, records, etc and moving into the digital sphere.

What would you say is the best part of your job? No two days are the same and your day is what you make it. What hobbies do you have outside of KSS? I have lots of things I do in my spare time. I write and perform music, I read and am an avid tropical fish aquarist. Name a person who has inspired you both professionally and personally? My mother. She had a lot of challenges in her life and overcame them all to be an amazing mother and was also very accomplished in her career. Do you have a favourite holiday destination? My favourite destination is Mt Baw Baw in the winter, primarily for sentimental reasons as I’ve had a lot of great holidays with my wife there. I also enjoyed my visits to Los Angeles.

What’s your favourite food?? Mexican.

To sum up KSS in one word would be? Unique

5 Kennards Kourier Oct 2023