eKourier Oct 2014

WHO’S WHO

Team Member Profiles

In this issue THQ Gets a New Home

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Peter Backo Centre Manager - Vermont

Team Member Profiles

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10 Questions with...

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Career background: 4 years as a Courier Driver, 5 years in Sales and 13 years with Assemblies of God as a Pastor and Creative Arts Director. Any children? I have 4; Sarah 28, David 26, Bethany 22 and Jonathan 20. They all share my love of music and play a variety of instruments. Hobbies/interests: I like Golf and Fishing. I also love reading Biographies. Do you play any sport or have any special talents? I am a guitarist and played Melbournes Pubs and Clubs in my early twenties. Favourite Book: Lord of the Rings Favourite movie: Spiderman Favourite restaurant/food: Italian

Understanding DISC

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Momentum Initiatives

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Customer Feedback

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The Newest Initiative at KSS

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Be Careful What You Click

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Data Dive...

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Customer Feedback 7 NZ Expansion and Conversion 8 More Space for Fyshwick 8 Kennards Wine Storage Special Event 9 Achievement Dinner 2014 10/11 The Feeling of Good Customer Service 12 No Margin for Error... 12/13 Achievement Dinner 2014 14/15 Skillbuilder NSW 15 Spotlight on... 16 Pymble - The Next Doors to Open 17 Enriching Lives by Giving Books 18 Footys4all 18 Nevs Notes 19 Kennards Community 20 Next issue Deadline: December 5th, 2014 Please send contributions to the editor Editor: Sharon Dux Email: sharon@kss.com.au Distribution: January 16, 2015 Upcoming events 24/10 - Hawkes Bay Anniversary Day (Napier/ Onekawa /Hastings NZ) Closed 27/10 - Labour Day (NZ) Closed 4/11 - Melbourne Cup (VIC) PH Hours 6-7/11 - NET Training

Where did you grow up? I grew up in Broadmeadows, very industrial. Any pets? We have always had a dog that I can remember. Favourite holiday destinations: Anywhere there is a beach and somewhere to dangle a fishing line!

Shirley Wang Accounts Payable Officer - THQ

Career background: Payroll, HR, Business Unit Manager and Accounts Clerk. Marital Status: Single Any children? No Hobbies/interests: Relaxing at home, spending time with girlfriends, shopping with friends, day trips. Do you play any sport or have any special talents? I like to walk (especially to shop!) Flower Arranging.

Favourite Book: No particular book but look at life as a “book” that I read everyday. Favourite movie: Comic or Horror Movies. Favourite restaurant/ food: Anything that’s tasty. Where did you grow up? I grew up in Beijing, its centuried but modern with a large population, around the same as the whole of Australia. Any pets? A long time ago... Favourite holiday destinations: I like cultural places with historic stories and cultural heritage.

20/11 - SA Christmas Party 21/11 - VIC Christmas Party 28/11 - QLD Christmas Party

5/12 - Sydney/ACT Christmas Party 25/12 - Christmas Day - KSS Closed 26/12 Boxing Day - KSS Closed 1/1 - New Years Day - KSS Closed 2/1 - New Years Day Public Holiday (NZ) Closed

Kennards Kourier October 2014

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