KSS April eKourier 2023

FEATURE

THE GREAT REGRET

"The guys at Abbotsford Hoddle Street were amazing, helping me to find my ideal space to store my stuff. Very friendly service and helpful." "Team at Flemington are incred- ibly helpful, not the cheapest, but you get what you pay for and the guys are incredibly helpful and their customer service is second to none." "Peter and Amanda at Kennards Self Storage Rosebud have been absolutely fabulous to deal with. Great range of storage units to choose from in a clean, tidy, well secured facility. Highly recommend Kennards Rosebud for all your storage needs." "Excellent service at Castle Hill. Everything you need to move is in one convenient location at afford- able prices. I bought boxes, tape and bubble wrap and hired a trailer for a house move." "Great location, easy to access and the staff were friendly and helpful. Would highly recommend Adelaide Airport." "Best experience I’ve had moving into a storage unit because of Andrew. Super helpful and best customer service and overall great guy. 100/100 would recommend Kennards Storage Marrick- ville, especially when Andrew is working." "The team at Kennards Cardiff are amazing!!! So helpful and friendly, 10/10!"

I n the last Kourier I wrote about the growing trend in Australia, globally known as the "Great Resignation", where large numbers of employees are quitting their jobs due to various reasons such as burnout, lack of career growth, or dissatisfaction with their work environment. Overall, the "Great Regret" is a reminder that changing jobs is not always the solution to workplace dissatis- faction and that careful consideration is needed to ensure a successful and fulfilling career However, a new survey by Robert Walters, a recruitment agency, suggests that many people who have left their jobs during the pandemic are now experiencing regret. The survey found that 80% of employees who changed jobs during the pandemic wished they had not done so. ‘ ‘

poor work culture in the new job, inadequate onboarding, a lack of clarity on job expectations, among other factors. Many employees also noted that they were lured by higher salaries or better job titles but found that these factors did not compensate for the dissatisfaction they experi - enced in their new roles. I wrote previously that the Great Resignation has many positives for both the employee and the employer However, the survey potentially highlights the importance of carefully considering all factors before making a decision to leave a job, especially in uncertain times such as the pandemic. It also emphasises the need for employers to provide a supportive and collaborative work environment, clear communication, and opportunities for growth and development to retain their employees. These reasons are not lost on KSS. Our recent OCI results indicate that this is in fact an important and critical part of our business Which Team Members are recognising. Overall, the "Great Regret" is a reminder that changing jobs is not always the solution to workplace dissatisfaction and that careful consideration is needed to ensure a successful and fulfilling career.

The reasons for regret included a

Darren Marshall Chief Operating Officer

12 Kennards Kourier April 2023