eKourier Oct 2017

TRAINING

NEV’S NOTES

Nevs Notes... Government Doesn’t Work, And That’s The Way They Like It

Getting Dizzy With Wine

oogle Reviews

Nev enjoyed expressing his ideas in this section of the Kourier. These little gems have been appreciated by many in KSS. We will continue to publish his ideas that we have in stock. Enjoy!

G overnments love to interfere and get involved in people’s lives. They find ways to make themselves “needed”. Governments regulate and seek to control to bring about an end they deem to be desirable, or at least politi- cally and electorally popular. Promises of hand-outs, regulations, subsidies, Commissions, and Authorities, buy votes. They use other people’s money to favour their chosen groups and constituents.

Pymble NSW

Government Does Not Work. Govern- ment will never work. Government must fail. Then it will grow and prosper, at the expense of course of everyone else. Government will grow, taxes will increase, the private sector will shrink under the burden, “Market Failure” will get the blame and the system will grind itself into stagnation. But isn’t it good to know that we are in the hands of a popularly elected govern- ment — Of the People, By the People, For the People? Or is it really “Government of the People, By the Government, For the Government”? But the vast majority still believe in the need and the efficacy of their govern- ment; especially when it is a democrati- cally-elected government; makes people feel like it is “their government”, “our government”, “my government”; that each vote actually counts and it is not really the tyranny of the majority.

in accomplishing their goals, never go away. They fail, but they don’t disappear. In fact, failure is very important to a government program. If a government program succeeded in its goal, if it achieved its end, it could be dissolved because it had “succeeded”. But then all these bureaucrats and officials would be out of a job! So it is important that all government programs fail. The failure gets blamed on “insufficient funding”, “inadequate resources”, “lack of power

“I was unpacking volumes of stock for a third party yesterday in one of the storage sites and the service provided particu- larly by Steven was sensational. Nothing was too big of a problem for him to assist with our out of the box requirements. He assisted us with options we needed for our very messy exercise and for first time users he made it very easy to ensure we completed all the work required in the time frame we had to do it in. Great work Steven, also for keeping a very well organised and clean storage facility. Thanks so much for your assistance. Highly recommended storage facility.” “I’m not the one to take time out of my busy Schedule to write reviews though Sanjay and Ben give me little choice when credit is due. When you talk about personalised service Sanjay and Ben go over and beyond and make you feel welcome every time I am swinging past the storage shed. The premises is always clean and tidy, when I have any deliveries I get a phone call to advise. I would not hesitate to recommend anybody thinking of hiring a storage shed as you will not be disappointed and you will have an added bonus dealing with two professionals who go over and beyond. Sanjay and Ben keep up the outstanding work you both do. Thanks.” “The facilities are in great condition and well maintained. Everything is easy to access, works efficiently, plenty of trolleys, nice flat wide access.The front desk Team were fantastic in helping me realise that I needed less space than I thought, saving me money! Very flexible terms, and I felt very secure having my stuff there for eight months. Absolutely recommend these guys. Very happy.” Prospect NSW Parramatta NSW

‘

They never work, these Commissions, Authorities, subsidies and regula- tions. The Unintended Consequences outweigh and negate any benefits that the intervention may bring. But the Commissions, Authorities, new govern- ment departments, armies of bureau- crats, even though they never succeed ‘ But isn’t it good to know that we are in the hands of a popularly elected government, Of the People, By the People, For the People. and authority”. And thus more funding, a bigger budget, some new regulations are sought; the bureau or department can thus grow, employ more bureaucrats, become more important and, of course, get higher salaries. Thus, you see, it is important that

“After a year with Kennards I never realised how different Wine Storage is to Self Storage. Lynda Walsh is a very passionate person when it comes to Wine Storage. Her knowledge about wine from how it was made to how to speak to customers about cellaring wine was quite extensive. Lynda’s passion for wine transcended into her training style which gave my opportunity to return to my centre with a mission to look for ways to improve the service provided to our customers.” Terry Langley Assistant Manager at Artarmon “The Wine Cellaring Specialist Training Program was a real eye-opener. I certainly didn’t know the myriad of factors that can influence the ageing process and quality of wine. We were very lucky to have Lynda Walsh pass on some of her knowledge and expertise, and I now feel that the whole Brookvale Team feels confident enough to keep our customers informed and show why Kennards shine above the competition when it comes to Wine Storage.” Jared Mobbs Centre Manager at Brookvale One of the biggest learnings for the Teams are defining the differences between wine customers and general storage customers and how to match the features and benefits to each type. The Team also touch on the competition in the market and a little bit of wine knowledge. Sharon Dux EA to the MD “The Wine Training was an eye opener coming from someone who is not normally exposed to wine. The huge take away we had was the different ways we should approach a wine enquiry opposed to a regular storer. Especially if you are following the PTC. Features and benefits should be approached and worded differently.” Matt O’Brien Centre Manager at Camperdown L to R: Cheryl Skelton Brookvale, Rebeca Correa Brookvale, Akash Banerjee Camperdown, Michelle Cooper Brookvale, Jared Mobbs Brookvale, Lynda Walsh Wine Cellaring Manager/ NSW Operations Manager, Terry Langley Artarmon, Adam Snowdon Miranda, Matt O’Brien Camperdown, Ross Woodward Camperdown, Damian Reilly Chatswood, Andrew Stevens Stevens Bros. With Lynda our Wine Cellar Manager’s departure, we decided to fit in one last ‘Wine Specialist Training’ Program for some of our Sydney Teams. It’s a great opportunity to get the Teams in to talk about how they are approaching their wine sales enquiries.

March 24,2011

18 Kennards Kourier October 2017

19 Kennards Kourier October 2017