eKourier Oct 2012

New Zealand Enjoys Solid Results

W hen I take the time to Teams for another improved year of financial results, as we move out of the shadow of the GFC. Overall, sites were able to improve on income growth and increase occupancy – great to see both Palmerston North and the Hastings sites move into High Performance status and then achieve 90% + occupancy levels. Team member wise, Joanne Sambrook joined the Hawkes Bay team, as a Part Time Assistant Manager working between our Napier and Hastings sites, while Rachel Prudden from Mt Eden left us for a change in direction. This led to the promotion of Feroz Brouwer to Manager at the Mt Eden site. At time of writing we are recruiting for a replacement assistant at Mt Eden to assist Feroz. Bev Brooking our Relief Manager has stepped into reflect on the New Zealand sites, I am pleased to be able to praise the NZ

the temporary role as Hub Training Manager. Looking at sites, there are currently no new expansions but we have plans for some covered boat storage at Tauranga. While at Wanganui we recently finished an office make over by installing a feature wall, CCTV display and putting in a new desk. We have also started to complete some unit conversions to create some large size units to market the Enterprise Spaces concept to SME business’s – especially in our regional sites like Napier/ Onekawa and Palmerston North. We started the Enterprise Space idea at Palmerston North and this has seen the commercial mix of customers nearly exceed 50% of occupancy, so well done Sue Solly. We expect in time for the same to happen at Napier’s satellite site Onekawa. Looking to the future, we continue to seek out opportunities for new sites to grow the portfolio – to date we have a few irons in the fire that have great potential, but like our great Kiwi Model Rachel Hunter says – “It won’t happen over night, but it will happen...” Andrew Kirkham NZ Operations Manager

KSS Library Book Review Everyone Can Win – By Helena Cornelius, Shoshana Faire, and Estella Cornelius. This book talks about conflict in relationships and how to manage them, using emotional intelligence effectively, whether it be a personal or a workplace situation. Working through easy step by step exercises to assist in problem solving, when relationships are stretched to their limits. It Is an easy read and very practical and relevant for all who lead, manage and relate to people. If you would like to borrow this book or any others in our library please contact Amy in Customer Care. Amy Roberts Customer Care Officer “ Responding to conflict constructively ”

Kennards Kourier Oct 2012

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