eKourier Oct 2011

WEB WORD con’t... To check us out go to:

Customer Feedback “Kennards supported the community by allowing Rotary District 9630 to store 5 pallets of linen until they were called upon for distribution to those who were flooded in QLD. For us you excelled in your generosity, and our storage experience was well above our expectations.” “Leonie at North Melbourne and the crew at Abbotsford Hoddle St are a fine team. We could not have achieved our objectives without their kind assistance.” “Prospect provided a nice, safe environment for my treasures. I always felt perfectly safe visiting at night. The refund came faster then expected, which was very welcome, and so was the box buy-back.”

hopefully the awareness for when one day they’ll need us again.

- Kennards Self Storage - Kennards Wine Storage

expanded with the addition of two new buildings, at a cost of $3.1 million and was completed in August 2008. This increased the total number of units to 722. The extension gave us a shop frontage on to Hunter Street and has increased merchandise sales by over 50%. Site Features We are the only storage centre in Newcastle that can offer gun storage, we have ten gun lockers for rent. At present we have 7 bands storing with us, using their units as practice areas and one of the bands give music lessons on a regular basis. The Team John Young is the Manager of the Centre and worked for Kennards at Fyshwick for 3 years before moving to Newcastle. He rejoined the company in 2004 . Terry Sharp is the Assistant Manager and was employed as a Green Keeper before joining Kennards and working at Sandgate and then transferring to Newcastle. Finally I’d like to take a moment to thank Amy and Sharon for their efforts in these areas. Over the past 6 months Amy has been intensely updating a large number of portals and directories with all of our information. Anything from Hot Frog to True Local and many in-between, not least of which has been our listings on google places. All of these sites should now have up to date information and where possible photographs and links to our You Tube etc. Sharon has been tireless in updating the Blog and adding content to the new website. Darryl Hodgson

@ KennardsStorage

- Kennards Self Storage - Wine Cellaring Enthusiasts: Australia and New Zealand

Maybe even Google+ in the not to distant future. This will allow any customer to talk with us or see our announcements on any platform they choose. Each new article or page we release will have the option for the customer to choose to follow us on any one of these platforms, again spreading the message further and wider and

Spotlight On Newcastle...

Our current occupancy is 77%, actual yield growth is 3.8%. Before the extensions we had 90% occupancy which dropped to 65% with the extra units. Growth since the extensions has been slow but steady. Income has increased accordingly and in the last financial year we exceeded one million dollars in total income. We now face the challenge of All Purpose Storage opening a new centre of 220 units in Railway Street, approximately 500 metres from our site. I am confident that with the quality product we offer and our high standard of customer service, that we will continue to grow and increase occupancy and income. Team Newcastle

History Kennards Self Storage purchased the property at 904 Hunter Street in Newcastle in 1984. At this time it was a wool store and had been for a number of years. It was converted to self storage and opened in 1985 with 303 units. The office and sales area faced onto a back street which greatly affected our merchandise sales and visible presence. Some time later a satellite centre was opened at 48 Throsby Street in Wickham which added a further 169 units for rental. In January 2008 renovations were carried out and the storage centre was Newcastle Manager John Young (left) and Assistant Manager Terry Sharp (right)

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Kennards Kourier Oct 2011