eKourier April 2020


For over 20 years now the Kennards Self Storage Achieve- ment Dinner has honoured our Teams achievements. It is the night of nights for all the glitz and glamour of the Orange Carpet! Some might mistake it for the Oscars it's such a high-profile event! CELEBRATING ACHIEVEMENT

E ach year the Kennards Family come together to celebrate our Team Members achievements. Some of the Awards include: Service Awards – celebrating Team Members length of service with Kennards, welcoming our fresh faces to the Team and celebrating the key milestones of some of our longer serving Team Members. Freedom Awards - Team Members are recognised for their contributions to the business, or simply their day to day interactions with their teammates. Nominations are open now and you can nominate as many people as you like. The converted SCOTY AWARDS - The SCOTY system is a quality review and feedback tool which enables us to get a shared understanding of the standards of performance our customers desire and we at Kennards expect. This is all about your centre achievements. Most of all our Kennards Achieve- ment Dinner is about the Kennards Team coming together to celebrate our

Each year the Kennards Family come together to celebrate our Team Members achievements


‘ achievements, catch up with old and new workmates and of course take the time to dress up for the night. This year due to circumstances beyond our control we have had to cancel the Achievement Dinner and return to it again in 2021. But the achievements of the Teams will still be acknowledged and Awards will still be given, so don’t forget to submit your FREEDOM Nominations to make sure your fellow Teammates are acknowledged, and keep up the standards and performance of your centre to make it to Gold SCOTY in 2020!

Unfortunately last year we missed acknowledging our Newcastle TSM Greg Cullen in the Kourier Magazine. Greg was awarded a FREEDOM Certificate at our Achievement Dinner for his cheerful attitude and care towards customers, while also going out of his way to make each centre that he works at perform well. Congratulations Greg!

Nicky Goodwin QLD Operations Manager

10 Kennards Kourier April 2020

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