eKourier April 2020



“I stored some stuff with Kennards Fyshwick for a few months. They were very helpful at the time we first brought the furniture in and their security system is excellent. You can go and access the unit at any time because you have your own code which I expect is standard. It was great, because the three times we accessed it were all outside office hours. We emptied the unit two days ago, and I meant to ring them to let them know, but forgot. However, I received an email first thing this morning to inform me that I'd been refunded the money for the rest of the month - they'd already gone round and checked the units. Remember to take your lock with you when you empty the unit or they can't tell that you've done so.” Deborah "Inspected storage unit sizes in December 2019 at Cardiff and then moved in Jan 9th. Free KSS trailer was great, trolleys on-site to move boxes and furniture up to unit via Lift. All staff - Di, Michelle and Greg - were great to get along with and assisted us without hesitation. Storage unit pricing is great and very reasonable, not excessive like other competitors for what you get. Won’t go any where else for our storage needs." Mia "Fantastic service! Currently using Kennards Self Storage Mt Eden as our Auckland warehouse. The Team are fantastic! Maria is very easy to work with and extremely helpful, we look forward to many more years here. A++." Rogan

K ennards Self Storage is about to introduce a new Insurance Broker to service our New Zealand locations. This change has come about with the introduction of a new Financial Services Legislation Amendment Act that comes into effect 1 July 2020. The new act changes how financial advice is regulated in New Zealand, introducing new classifications and a new code of conduct for people who provide financial advice. Wallace McLean have been providing insurance services and advice for many years to self storage operators in New Zealand ‘

resourcing and investment required to ensure that they and their policyholders are compliant with the new legislation. This change required us to find an alternative Customer Goods Insurance provider to continue the ability to have Customer Goods Insurance available for our customers. Welcome Wallace McLean, a wholly owned New Zealand Company that was established in 2001 as an advice-based Insurance business. Based in Auckland, they offer a wide range of Risk Management and Insurance Broking Services to all types of industries including self storage. Employing a Team of highly experienced corporate Insurance Brokers and profes- sionals to deliver integrated insurance programmes and strategic approaches to client’s requirements. Wallace McLean have been providing insurance services and advice for many years to self storage operators in New Zealand. We are excited and look forward to a successful partnership with Wallace McLean.

QBE New Zealand, our current Insurance Broker, has taken the position to cease offering customer goods insurance due to the significant

Darren Marshall Chief Operating Officer

9 Kennards Kourier April 2020

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