eKourier April 2018

CHARITY

KSS Assists The Community In New Zealand volunteer organisation.

“On Saturday morning I stopped into your store in Maroochydore to buy some packing boxes. I was served by a man with a South African accent (sorry didn’t get his name, but I’m sure you know who I’m talking about) I must say, what a breath of fresh air he was for customer service on the Sunshine Coast. He was Brilliant. So Friendly, Helpful, not rushed, knew his products and could not have done anymore to help. Massive thumbs up, I was very Impressed.” “Kennards Self Storage at Macquarie Park is an excellent business. We had furniture stored at this facility for five months. During this time we made several visits to deposit and collect items. Every time we visited the facility, it was very clean, well lit and easy to access with a secure code at the entrance and exit points. From the very beginning of our initial enquiries to the very last interaction we had with the staff, we always felt like we were dealing with a business that was extremely well run. Philippa, at reception, was always efficient and pleasant and we would definitely recommend this business to anyone needing to store their belongings in a safe, secure and clean facility.” “I don’t often provide online/public feedback for businesses, unless the service is unexpectedly impressive (or terrible). The experience at Kennards Hawthorn has been fantastic. Emma and the other staff are very friendly and extremely helpful - their customer service is first class at this facility.” “Dane and Team are amazing, always helpful and very organised. I have been at Kennards for over five years now and have had a fabulous experi- ence there. I highly recommend storing at Kennards, you won’t be disappointed, the service is 2nd to none. 5 stars from me.” “Tauranga made it so very easy for us with moving our house. We stored our whole household belong- ings for a month. Very friendly staff, helped whenever they could. highly recommend using these guys.thanks very much.” Customer Feedback

P art of being a good corporate citizen within the community is to support organisations in a modest way where we can. Unfortunately the demand and number of requests for support has increased and while we appreciate being approached, the reality is we are limited in who we can assist. Recently we have helped CISV New Zealand with some discounted storage space. CISV provide a range of unique, educational group activities, which develop cross-cultural understanding in children, youth and adults from around the world. The founder – Dr. Doris Allen from the USA established CISV in 1946 and can now be found within 60 countries with over 190,000 people involved – one of her inspiring quotes is “People learn more effectively by doing things themselves. Experiences should be direct, not second-hand.” By encouraging respect for cultural differences and the development of self-awareness, CISV empowers each participant to incorporate these values into their lives as they become global citizens and strive for a more peaceful world. They are charitable, independent, non-political and a not for profit

As part of sponsorship – CISV acknowl- edge KSS on their website and now have a click through banner logo that directs back to our website. All families are regularly informed where to go to obtain equipment or property that is now stored with us when different types of events are held. By encouraging respect for cultural differences and development of self-awareness, CISV empowers each participant to incorpo- rate these values in their lives... While there is not direct financial benefit to KSS, we are able to demonstrate ourselves as helping the local community, a positive promotion for the business to be involved with. Andrew Kirkham NZ Operations Manager ‘ ‘

18 Kennards Kourier April 2018