eKourier April 2017

FEATURES

Have Boxes, Will Travel!

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With an exceptional online customer experience and delivery capability, we believe that KSS can be the market leader for online boxes and packaging materials.

B ehind the scenes we have The KSS Box Shop is making it easier for Australians to purchase the number one Brand of boxes and packaging products with a click of a few buttons. And as time progresses we will see even more changes in the pipeline. SO WHAT’S BEEN HAPPENING? KSS Box Shop customers can now purchase online, whether it be with their mobile phone, laptop, desk top or tablet, with an option to click and collect instore or have their purchase delivered. Our Delivery service levels have been reviewed and we have introduced a new courier partner, Australian National Couriers (ANC), with added Box Shop locations and provided support centres to assist Box Shop locations. In April we will have 76 Australian Click and Collect centres and 21 delivery centres; this is up from nine in November last year. been quietly sneaking into the lounge rooms and offices of Australia.

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With an exceptional online customer experience and delivery capability, we believe that KSS can be the market leader for online boxes and packaging materials. Carolyn Coates Operations Manager NSW

The majority of online purchases for delivery are greater than $100, with the largest order received being $3000! KSS Box Shop customers trust our Brand which provides the confidence to shop online. The best experience for the online KSS Box Shop customer is for cart completion, and this occurs if

all items are in stock. centres can contribute to the growth

and success of the online Box Shop by ensuring all products we display online are in stock and available in any 24 hour period.

Centres will be receiving two

banners this month to further promote the Box Shop and online delivery.

14 Kennards Kourier April 2017