Kennards July eKourier

FEATURE FEATURE

T he Self Storage Association of Australasia (SSAA) had its first Self Storage Member networking evening and facility tour on Thursday June 3rd, after a COVID induced hiatus of 18 months. The event was hosted by the Kennards Self Storage Team at Adelaide Airport with the SSAA represented by Board Member, David Daddow. Beyond the Team from KSS that included Kristy White, Boris Hoth, Tony Smale and Darryl Smith, there was a large spread of experience including a contingent from Liz and Colin and the Self Storage Australia Team, Aldinga Storage and new entrants to the industry having just opened their first centre. The great turnout by the local South Australian Operators was accompa- nied by several suppliers to the industry. Many commented how they had missed the openness and sharing within the industry fostered by these type of get-togethers. Zoom is no substitute for placing a name with a face as several of the new to the industry attendees were being welcomed to their first meeting. They were able to mingle with the experienced operators and learn more about the industry. The cooler weather kept attendee’s in the warmer confines of the Kennards retail space for most of the get-together. However, we were able to tear everyone away from their conversations for a brief facility tour demonstrating the features and philosophy behind one of our more recent Kennards Self Storage builds. Kristy, Tony and Boris commented on how nice it was to connect and share with the group and appreciate that in many respects we are all in the same boat. The Team worked tirelessly to ensure the centre was presented well and it was nice to see them receive so many thanks and compliments at the end of the night.

SSAA VISIT KSS ADELAIDE AIRPORT

1991-2021 - A 30 YEAR JOURNEY

evenue Management (RM) started in d, I keep getting questions (good one venue Management System. Albeit it anagement, but I thought I would sha H

O ur CEO, Sam Kennard, was recently interviewed by the Self Storage Association of Australasia. In this short video he reflects on his 30 years in the industry and working in the family business. Sams reminisces on his first memories of storage, visiting storage properties with his dad in the USA as a kid and in the 1980's working during his school holidays cleaning roller doors at Kennards Storage centres, having ambitions of one day running the family business. Completing a Land Economics Business Degree focusing on Real Estate, equipped Sam moving forward with the real estate heaviness that the storage sector has, to successfully grow the business to what it is today. jective of Revenue Manage- not to increase occupancy, to push rates. It is finding the alance between the two of them mise revenues. Yes, maximise es! a complex game that requires g several variables, like histor- mand, elasticities, prices, ality, trends, demographics, tures, days on market, length competitive data, and many that a single person (or even an To watch the video go to https://bit.ly/3yA322M Sharon Munro Executive Assistant cal portion but a great deal of tanding our customers and rket, trial and error, heaps of y, adaptability, daily judgment nstantly taking controlled risks. Joining the company in 1991, in the middle of a deep recession, he recalls the difficulties of attracting customers in these times.

Darryl Hodgson NSW/SA Operations Manager The results s achieving his strong ra s income. At th more time to and centring product. This is an ex journey. The to test, param 10 Kennards Kourier July 2021 As a result, e price of more anticipati g f to competito in the marke rent increase to support o maint in pro