KSS eKourier April 2022

PROPERTY

SPOTLIGHT ON WELLINGTON

smaller than us) Kiwi Storage (large and expanding at present) and Storage One (a much smaller centre). Unlike most of our competitors we provide temperature controlled Wine Storage, a Conference Room, a Concierge Service and 24/7 access. Many government departments store with us, including Emergency Services, The Red Cross, home staging companies and promotional companies to name a few. Our main customers though are generally domestic short and long term storers. Our Team consists of Melissa, Steve and Myself. Melissa is the senior Assistant Manager and has been with Kennards for five years. Steve is the Assistant Manager and has been here for three years. I have been at Kennards for four and a half years in the capacity of Centre Manager (pictured left). During this time the Wellington centre occupancy, revenue and reputation has grown substantially and continues to break YoY records. Our current occupancy is 92.5%. We have over a hundred different unit sizes, from .7 cubic metre lockers in our Wine Storage area up to 50+ square metre units. Rental return has grown strongly over the last couple of years. We are now a well-established centre with a high churn, but a small range of occupancy percentage change. Merchandise has grown considerably in the last five years, making Wellington the number one performer in NZ for Kennards. There is a stoarge centre within 2km; Kiwi Storage, that is substantially expanding their storage unit capacity. As with all expanding centres they are offering very attractive rates to increase their customer base. We will continue to make our customer service and experience exceptional to counter this competition. Our physical location is second to none and will assist us in competing for these customers.

Hutt Road for one of our commercial sections. The centre has six levels with two large lifts servicing the non-dock way floors. Access is 24/7 unlike most of our competition. There are three business sections with power and light located across the centre, and a large Box Shop and Reception area on the corner of the building. We have an excellent reputation in Wellington for providing exceptional customer service and a clean welcoming and safe environment. We are located less than 1km from the CBD, the closest storage centre to Wellington city. We have very high visibility located on an arterial route and next to the main motorway. If you fly into Wellington from the north and have a starboard window seat you will see the Kennards centre before you land, yes we are that highly visible. We are in a business area with many retail and commercial business around us, but we are only metres from a residential area at the southern end of the building. We have three competitors within 2.5km of our centre, National Storage (slightly

K ennards Self Storage Wellington was originally built approximately 1930 as a wool store, later it became general storage. The building is nearly 100 years old. Approximately 30 years ago the building started to be converted into self storage. It was first called Downtown Storage. It was then bought by Storage King and more of the general storage space was converted into self storage units, this was approximately then two-thirds of the building. We acquired the building in 2014 and shortly after converted the last third of the building into mainly larger storage units. All units are internal and there are 1,053 units in total, 7,534 square metres. We have a small capacity for parking rental which has been occupied by two companies for some years. The centre is unique in that it has multiple loading docks for easy access. We have loading docks on levels three and five, with a double loading dock on Sar Street and a loading dock on

Simon Spring Centre Manager KSS Wellington

14 Kennards Kourier April 2022