KSS January eKourier 2024

FEATURE

MESSAGE FROM SAM

L to R: Mary Nessek - Accounts Payable Officer, Sam Kennard and Amy Roberts - Accounts Assistant, at the THQ Christmas Party

L ast year proved to be a monumental year for the business. While we enjoyed the milestone of 50 years in self storage, we also grew substantially. It was a very exciting period, with new locations and fresh faces throughout the business. During the year we added nine new locations, growing from 100 locations in 2022 to 109 at the end of 2023. This has come with seven new developments and two acquisitions. The year saw the number of storage units grow by 7.5% (76,684 units to 82,457 units) and we grew 7.9% in the rentable square metres (700,565 M2 to 755,490 M2).

inception 50 years ago, we opened a new location with our Moorebank centre boasting 1,068 spaces and 9,022 rentable square metres, over seven levels. In 2024, our new centre openings will normalise to three to four centres. We will also gain council approval for six new developments to open in 2025. In addition, we have some significant expansions to be completed. development of a new operating system for the business - Hummingbird. This is a herculean effort with many challenges as we develop the product to a level to deploy and ultimately manage the roll-out, integration and change. Though it lacks the outward and physical In addition to growth in 2023, we embarked on the equally exciting

measurements, the success of this project will be a game-changer for the business. A final positive reflection for 2023, was the exceptional Culture Survey result we saw with our OCI. The very constructive result again is extremely pleasing. It is a testament to the approach and attitude across the team. The training, coaching and personal development programs that are provided by those in leadership have also proven very effective. I know there has been high levels of commitment to achieve from all the teams. I am very grateful for the enthusiasm and energy that is apparent throughout the business. Best wishes for 2024. Sam Kennard Chief Executive Officer

In a return to our roots from our

3 Kennards Kourier Jan 2024