KSS January eKourier 2023

FEATURE

NSW PRIDE 2022 HOCKEY ONE WINNERS

W ith a captivating penalty shoot out and a world class tomahawk goal, the mens and womans Hockey NSW Pride teams stole the show in the 2022 Championships. The NSW Pride mens team defended their Hockey One League title with a 2 - 0 win against Perth Thunder- sticks, while the NSW Pride womans team won a captivating final against

defending champions Brisbane Blaze with a penalty shootout victory.

ship began, which complimented the donated storage space.

Kennards Self Storage are proud Gold Tier major partners of NSW Pride, beginning the relationship in 2020 with donated space at six of our centres, providing greater accessi - bility for Hockey NSW staff while also significantly reducing rental costs at their head office. In 2021 the sponsor- I t is with great pleasure that Reader’s Digest presents the Quality Service Awards every year. They believe companies that deliver outstanding customer service should be recognised and rewarded in Australia. Commissioning market research agency Catalyst Consultancy to survey a representative sample of 2,500 Australians, data was collected regarding those companies who over the past year have provided the highest level of customer service, rating each organisation across the five key pillars of customer service: Personalisation : Was an individual customer experience provided? Understanding : Was a genuine insight into the customer’s needs

Coming in to our third year of sponsorship it is great to see the mens and womans teams excelling. We look forward to supporting the athletes once again in 2023.

Sharon Munro EA to the CEO

KSS QUALITY SERVICE SHINES

demonstrated? Simplicity : Was dealing with the company quick and easy? Satisfaction : Was the customer’s expectation met or, even better, exceeded? Consistency : Was a consistently high-quality service delivered? The highest-rated company of each category is awarded the status of Gold Winner, with the second highest-rated company awarded the Silver Winner. This award recognises companies that truly understand and value consumer needs. In 2021 KSS was awarded Gold and in 2023 Silver. Congratulations to everyone at KSS for this recognition of great Quality Service.

L to R: Sharon Munro (EA to the CEO) and Fiona Harding (Business Develop- ment Manager) accepting the Silver 2023 Readers Digest Award.

Sharon Munro EA to the CEO

10 Kennards Kourier Jan 2023