eKourier April 2016

FEATURES

Leadership And Management, Is There a Difference?

History has shown us great leaders and the management skills utilised by the famous and not so well known people in The World. Napoleon Bonaparte was a great strategist but perhaps not a great communicator or Manager of people. Churchill was visionary to the British people and a great tactician, the Pope is still today an inspirational figure head to many people, and the lesser known Nic Marchesi and Lucas Patchett both created idealism, integrity and energy winning Young Australians of the Year 2016. The list is endless of the people who show influential leadership and great management skills. Generally speaking a person’s behaviour and attitude in certain circumstances may fall between leading Teams and managing people. Smile. An expression one wears is far more important than the clothes we wear. The differences of being a Leader with people and a Manager to people can be defined simply as: - Vision and strategy vs. policies and procedures - Influencing and motivating vs. power and control ‘ ‘

- ‘Listen To Understand’ before acting and never interrupt. - Ask questions instead of giving direct orders.

- Praise the slightest improvement.

- Make the other person feel important and part of a team. “Do unto others as you would have others do unto you”. - Avoid arguments. You can’t win an argument because if you lose it, you lose it, and if you win it, you lose it. - Respect opinions. Never say to someone “You’re Wrong”, and if you are wrong admit it quickly and emphatically. - View ideas from the other person’s point of view. Try honesty to put yourself in the other person’s place. - Challenges. Throw out a challenge and a desire to excel others and yourself by making our workplace exciting and interesting to motivate people. An individual Team Members leader- ship and management capability might quite simply involve having confidence in what we do, a positive attitude, practice honesty, delegate work challenges evenly and being committed rather than compliant. Being creative and having the want to implement innovations to improve the workplace might just be the leader- ship quantities Kennards seeks. For people to be successful and to achieve outcomes, Leadership and Management even though they are not the same thing must go ‘hand in hand’. Remember Leaders say…….. “This is how it’s going to happen” not, “This is the way it can’t be done.” Wayne Birch Operations Manager VIC - Lead by example.

Leadership behaviour is the ability to influence an outcome with people to an agreed set goal whilst Managers have people who work for them. A successful person needs to have the ability to be both a strong Leader and Manager to enable Teams to move towards a vision of success. Dale Carnegie’s book - ‘How to Win Friends and Influence Others’, is a testament to developing leadership and management qualities in people and talks about ways to develop leadership and management skills. - Anyone can criticise, condemn or complain about others. This places a person on the defensive rather than encouraging our constructive behaviour promoting our FREEDOM values. - Always give honest and sincere appreciation. The difference between being appreciative and flattery is that flattery is telling the other person precisely what he/she wants to hear about themselves and doesn’t encourage improvement. - Become genuinely interested in other people. - Smile. An expression one wears is far more important than the clothes we wear. Smile when talking on the phone as your smile comes through your voice. People rarely succeed at anything unless they are having fun doing it.

- Leading people vs. managing work

- People focussed vs. work focussed

- Proactive vs. reactive

- Sets direction vs. plans detail

- Asking questions vs. giving directions.

9 Kennards Kourier April 2016